How will Gartan Roster help you?

• Ensures you have the right people, in the right place, at the right time
• Flexibility to tailor the software to meet your specific rostering needs
• Full integration with all your key associated applications, delivering an unrivalled time management process
• An intuitive solution for users with all levels of IT experience
• Advanced knowledge of staffing issues to facilitate better planning
• Detailed alerting and performance analysis tools that help put control back in your hands
• Increased performance and cost efficiencies
• Gartan Roster is the culmination of over 20 years’ experience in delivering quality products and reliable services

• - Instant Staffing Shortage Alerts
• - Easy Work-time Management Process
• - Shift Swap & Shift Offer Boards
• - SMS & Internal Messaging Facilities
• - Shift Position/Rider Board
• - Easy Ad-Hoc Roster Creation
• - Overtime Offer Alerts
• - Efficient Approvals Process
• - Allocation & Balances Tool
• - Global Staffing Views & Map
• - Skills Expiry Alerts
• - Employee Shift Calendar
• - Drag & Drop Interface
• - Mobilising & Payroll Integration
• - Contractual Performance Analysis
• - Full Suite of APIs

The Problem

Managing multiple staff rosters is difficult and complex. Cambridgeshire Fire & Rescue Service employs over 300 fulltime staff across multiple locations and many roster systems. Keeping track of the key personnel, in the right place, at the right time required hours and hours, of manual planning. No small feat! Despite best efforts, leave and unforeseen sick days created gaps in staffing levels that could only be resolved by phone calls, last minute juggling of resources and an ever- expanding paper trail. It was highly inefficient.

Staff availability was further complicated because different rosters had different governing rules. Annual leave, training, sickness rules and overtime entitlements varied. This resulted in an inability to accurately manage and monitor both staff shortfalls and cost overspends.

More importantly, the organisation didn’t know whether it had sufficient staff to ensure that emergency vehicles were available throughout the 24 hours.